SHIPPING POLICY

Since we ship from Tamil Nadu, delivery SLA for different zones is mentioned below-
 

1.) Shipped via Air                                                        

Zone A – Within Tamil Nadu – 2 days                              

Zone B – Kerala, Karnataka & Andhra Pradesh – 4 days

Zone C – Rest of India – 5 days                

Zone D – Northeast and J&K – 7 days                

 
 

  2.) Shipped via Surface . 

 Zone A – Within Tamil Nadu – 3 days

Zone B – Kerala, Karnataka & Andhra Pradesh – 4 days

Zone C – Rest of India – 7 days

Zone D – Northeast and J&K – 9 days

 

We ship all the orders via Delhivery Or Bluedart. There are a few pin codes that are not serviceable by them on a prepaid or cash-on-delivery service. In such cases, the orders are shipped via India speed post since it covers all the pin codes on the prepaid mode.

The tracking ID or Airway Bill (AWB) number is updated on the dashboard against all your orders. 
  • Login to your account.
  • Go to Orders > All orders.
  • You can click on the tracking id to get the live information about your order transit.
Shipping details like provider, status, and shipping mode will be given.
Orders can be sorted by various shipping statuses.
 
If the courier company is unable to deliver the order and the shipping status is undelivered or RTO (Return to Origin) due to any reason, it will be returned to our default address and will be added to your returns management system in the dashboard. 
We will email you once the order is returned and is added to your Dashboard > Returns 

Store Address:- A-101, SHAKTI SADAN APARTMENT
ASHIYANA DIGHA ROAD
Patna Bihar 800014

PHONE : 9471825850

EMAIL: Contact@kamizenkos.com